Warranty Terms and Conditions
Thank you on choosing Indy Door Doctor for your door installation needs. We are committed to providing high-quality products and excellent customer service. As part of our commitment, we offer a 6-month warranty on repair services for doors installed by our company. Please read the following information carefully.
1. Labor Warranty:
a) Indy Door Doctor provides a 6-month warranty on all labor services performed by our technicians.
b) The labor warranty covers any defects in workmanship or installation errors.
c) The labor warranty is valid for a period of 6 months from the date of installation.
d) During the warranty period, if any issues arise due to our labor services, Indy Door Doctor will rectify them free of charge.
e) The labor warranty does not cover damage caused by misuse, negligence, or unauthorized modifications to the door or related components.
2. Door Warranty:
a) In addition to our labor installation warranty, customers may register their new products directly with the door manufacturer for possible additional product warranties.
b) The door warranty covers any defects in materials or manufacturing, as specified by the manufacturer.
c) The duration of the door warranty may vary depending on the specific door model and manufacturer.
d) The door warranty does not cover damage caused by natural disasters, accidents, improper maintenance, or alterations made by individuals other than Indy Door Doctor.
3. Warranty Claims:
a) To make a warranty claim, the customer must notify Indy Door Doctor in writing or by phone within the warranty period.
b) The customer must provide proof of purchase and details of the issue when filing a warranty claim.
c) If a warranty claim is approved, Indy Door Doctor will schedule a service appointment or coordinate with the manufacturer to resolve the issue within a reasonable timeframe.
4. Warranty Limitations:
a) Indy Door Doctor's warranties are non-transferable and apply only to the original customer who purchased the labor or door services.
b) Any repairs or modifications made by individuals other than Indy Door Doctor or the manufacturer may void the warranty.
c) The warranties provided by Indy Door Doctor are subject to our service contract and set forth by the manufacturer's warranty.
5. Warranty Exclusions:
a) Indy Door Doctor shall not be held responsible for any incidental or consequential damages arising from the labor or door warranty services.
b) Indy Door Doctor shall not be liable for any damage or issues resulting from pre-existing conditions or inadequate structural support.
c) Normal wear and tear of parts or components.
d) Damage caused by improper use, accidents, neglect, or acts of nature.
e) Any modifications or alterations made to the product/service by unauthorized personnel.
f) Loss or damage resulting from failure to follow the manufacturer's instructions or maintenance guidelines.
By availing of Indy Door Doctor's labor and door warranty services, the customer acknowledges that the customer have read, understood and agrees to abide by these terms and conditions. These may be subject to change without prior notice, and the most recent version shall apply.
COMMITTED TO DELIVER EXCEPTIONAL SERVICE
Established in 2012, we've had the pleasure of assisting over 20,000 customers with their residential door needs. We offer an array of top-notch brands from highly-regarded manufacturers, along with a seamless door installation service that brings comfort and convenience right to your doorstep.
We hold ourselves to the highest standards of quality and professionalism. Rest assured that we'll treat your home with the utmost care and respect, as if it were our own.
Your Trusted Door Replacement Experts in Indianapolis - Enhancing Homes and Businesses for Over 11 Years
EXCEPTIONAL WORK THAT WILL LAST FOR DECADES
As a locally-owned and operated business, we proudly serve Central Indianapolis and its surrounding communities. We specialize in helping you elevate the aesthetics, security, and functionality of your space through expertly crafted doors. Whether you're looking to revitalize the entrance to your home or upgrade the doors in your business, we have the perfect solutions tailored to your needs. We offer an array of top-notch brands from highly-regarded manufacturers, along with a seamless door installation service that brings comfort and convenience right to your doorstep. We hold ourselves to the highest standards of quality and professionalism. Rest assured that we'll treat your home with the utmost care and respect, as if it were our own. Our dedicated team of skilled technicians is committed to delivering exceptional service and getting the job done right the first time, every time!
Why not give the Indy Door Doctor a call today? Discover for yourself why so many of your neighbors have entrusted us with the care and cure of their doors!
Why Choose Indy Door Doctor
As a local door replacement company, we bring extensive experience and expertise to every project. We work closely with door needs and ensrure professional solutions for your home. Our customer-centric approach means we keep you informed throughout the claims process and provide regular updates on your door service. Count on us to deliver stress-free door repairs that surpass your expectations.
Contact us today for a complimentary estimate or any inquiries you may have!