PRIVACY POLICY

At Indy Door Doctor, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data we obtain in the course of providing our services. By using our services, you consent to the practices described in this Privacy Policy.

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1. Information Collection:
a. We may collect personal information such as your name, contact details, address, payment information, and any other relevant information necessary to provide our services.
b. We collect information through various sources, including when you provide it directly to us, when you visit our website, or when you interact with us via phone, email, or other communication channels.

 

2. Use of Information:
a. We use the collected information to provide our services, communicate with you, process payments, schedule appointments, and deliver exceptional customer service.
b. Your information may also be used to improve our services, customize your experience, and ensure the proper functioning of our website and related systems.
c. We may use your contact information to send you important updates, promotional offers, or other relevant communications. You can opt out of receiving such communications at any time.

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3. Information Sharing:
a. We may share your personal information with our trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, or marketing platforms. These providers are obligated to protect your information and can only use it for the purposes specified by us.
b. We may disclose your information when required by law or if we believe it is necessary to protect our rights, comply with a legal process, or safeguard the safety of our customers or the public.

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4. Data Security:
a. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
b. However, please note that no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

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5. Data Retention:
a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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6. Third-Party Links:
a. Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

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7. Children's Privacy:
a. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will promptly delete it from our records.

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8. Your Privacy Rights:
a. You have the right to access, correct, update, or delete your personal information in our records. If you wish to exercise any of these rights or have any concerns regarding your privacy, please contact us using the information provided below.

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9. Changes to the Privacy Policy:
a. We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Policy periodically.

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10. Contact Us:
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us.

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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.